Terms and Conditions
Last Updated: 25/11/2024
Welcome to Karishma Health and Wellness. These Terms and Conditions govern your use of our website www.karishmahealthandwellness.com.au and the sale of health and beauty products offered through the Site. By accessing or using the Site, purchasing Products, or using any of the services we provide, you agree to comply with and be bound by these Terms.
Please read these Terms carefully before making any purchases or using any features of the Site. If you have any questions, please contact us before proceeding.
1. Acceptance of Terms
By accessing or using our Site, including browsing, purchasing products, or using the services we offer, you agree to be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree with these Terms, you should not use our Site.
2. Changes to Terms
We reserve the right to update or modify these Terms at any time, and such changes will be posted on this page with an updated “Last Updated” date. We encourage you to review these Terms periodically. Your continued use of the Site after changes to these Terms have been posted will constitute your acceptance of those changes.
3. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which can be found at here. By using our Site, you consent to the collection and use of your personal information as outlined in our Privacy Policy, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
4. Eligibility
By using the Site and purchasing Products, you represent and warrant that:
You are at least 18 years of age or have the consent of a parent or legal guardian to do so.
You are capable of entering into legally binding contracts under Australian law.
5. Products and Services
We offer health and beauty products for sale through our Site. While we strive to accurately display the features, colours, and details of our Products, the actual colours and appearance of products may vary slightly depending on your device. We reserve the right to modify or discontinue any Products or services without notice.
All Products are subject to availability. If a Product is out of stock, we will inform you and offer an alternative or a full refund.
6. Ordering and Payment
When you place an order on the Site, you agree to provide accurate, current, and complete information regarding your order, including billing information, shipping address, and payment details. All orders are subject to acceptance and availability.
We accept various payment methods, including credit cards, debit cards, and other payment options as listed on the checkout page. By submitting an order, you authorise us to charge the payment method you provide for the total amount due, including applicable taxes, shipping fees, and other charges.
7. Pricing and Availability
All prices for Products are listed on the Site in Australian Dollars (AUD), unless otherwise specified. Prices may change without notice, but changes will not affect orders that have already been accepted.
We make every effort to ensure that prices and availability are accurate. However, errors may occur. In the event of a pricing error or product unavailability, we will notify you and offer either a corrected price, an alternative product, or a full refund.
8. Shipping and Delivery
We offer shipping to locations within Australia. Shipping is a flat rate of $8.90. Delivery is via Australia post and can take between 2-6 days once the order has been processed which can take between 1-2 business days. While we aim to deliver your order in a timely manner, we cannot guarantee delivery dates. We are not responsible for delays caused by third-party carriers or events outside of our control, such as strikes, adverse weather, or customs issues.
For more information regarding Shipping and Delivery please refer to our Shipping and Returns Policy.
9. Returns and Refunds
In compliance with the Australian Consumer Law, we are committed to providing products that meet the statutory guarantees of acceptable quality, fitness for purpose, and conformity with the description. If you receive a faulty or defective Product, you are entitled to a repair, replacement, or refund.
For more information on how to initiate a return or request a refund, please refer to our Shipping and Returns Policy.
10. Intellectual Property
All content on the Site, including but not limited to text, graphics, logos, images, videos, and software, is owned by or licensed to Karishma Health and Wellness and is protected by Australian and international copyright, trademark, and other intellectual property laws. You may not use any content from the Site for commercial purposes without our express written permission.
11. User Conduct
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site. You are prohibited from using the Site to:
Violate any applicable law or regulation under Australian law.
Upload, transmit, or distribute any harmful viruses or malicious software.
Attempt to gain unauthorized access to the Site or its servers.
We reserve the right to suspend or terminate your access to the Site if you engage in prohibited conduct.
12. Limitation of Liability
To the fullest extent permitted by law, Karishma Health and Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of Products. Our liability for any claims arising from your use of the Site or purchase of Products will not exceed the amount paid by you for the specific Products giving rise to such claims.
Nothing in these Terms excludes, limits, or modifies your rights under Australian Consumer Law, including statutory warranties and guarantees.
13. Indemnity
You agree to indemnify, defend, and hold harmless Karishma Health and Wellness and its affiliates, employees, agents, and partners from and against any claims, losses, damages, liabilities, and expenses (including legal fees) arising from your violation of these Terms, your use of the Site, or your infringement of any third-party rights.
14. Third-Party Links
The Site may contain links to third-party websites or services that are not owned or controlled by Karishma Health and Wellness. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the terms and privacy policies of any third-party site you visit.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Queensland, Australia, without regard to its conflict of law principles. Any disputes relating to these Terms will be subject to the exclusive jurisdiction of the courts of Queensland, Australia.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.